Privacy Policy

Who we are

"weli" (also referred to as "we", "us", or "our") is an independent consulting and training practice operating from Canada. We can be reached at contact@weli.ai. This policy covers the website weli.ai, the training cohorts we run, and the consulting engagements we deliver.

What information we collect

We only collect information you give us. We do not run third-party advertising trackers, behavioural profiling, or fingerprinting on this site.

• Contact information — name, email address, country, and any optional fields you fill out when you submit an enquiry, register for a training, or email us. Forms are processed by Formspree (see below).
• Payment information — when you pay for a training, payment is handled entirely by Stripe. We receive your name, email, and a confirmation that payment cleared. We do not see, store, or transmit card numbers.
• Engagement materials — during a paid consulting engagement, you may share documents, system descriptions, or interview transcripts with us. We treat these as confidential under the engagement letter.
• Server logs — our web host records standard request logs (IP address, requested URL, timestamp, user agent) for operational and security purposes. These are retained no longer than 30 days.

How we use it

• To reply to your enquiry, deliver the training you registered for, or deliver the engagement you commissioned.
• To send transactional emails — confirmations, calendar invites, prep checklists, and post-training follow-ups tied to a cohort you joined.
• To run our business — accounting, tax records, and dispute handling, where required by law.

We do not send marketing email to people who only filled the contact form. We do not sell, rent, or trade your information. We do not train AI models on your enquiries or engagement materials.

Third parties who process data for us

• Formspree — receives the contents of any form you submit on this site, then forwards them to our inbox. Formspree's privacy policy.
• Stripe — processes all training payments. Stripe receives the information needed to charge your card and sends us a receipt. Stripe's privacy policy.
• Email provider — we use a standard business email provider to send and receive email at contact@weli.ai.
• Web hosting — this site is hosted on infrastructure that keeps the operational logs described above.

Each of these providers acts as a data processor on our behalf. They may store data outside your country (typically the United States or the European Union). Where you are in Canada, the EU, or the UK, the relevant transfer safeguards under PIPEDA, the GDPR, and the UK GDPR apply.

Cookies and similar technologies

This site uses one technical item — a localStorage entry called weli-theme — that remembers whether you chose dark or light mode. It is not a cookie and is not shared with anyone. We do not use advertising cookies, analytics cookies, or session tracking on this site.

How long we keep your information

• Enquiry messages — retained for up to 24 months, then deleted unless they have become part of an active engagement.
• Training registrations and receipts — retained for the period required by Canadian tax law (currently 6 years from the end of the tax year).
• Engagement materials — retained per the engagement letter, then returned or destroyed.
• Server logs — 30 days.

Your rights

You can ask us, at any time, to:

• Tell you what information we hold about you.
• Correct anything that is wrong.
• Delete anything we are not required by law to keep.
• Send you a copy of your information in a portable format.
• Withdraw consent for any optional use (which may mean we can no longer deliver a service).

Send the request to contact@weli.ai. We respond within 30 days. If you are in the EU or UK and believe we have mishandled your data, you can also complain to your national data protection authority.

Security

The website is served over HTTPS. Form data is transmitted to Formspree over HTTPS. Payment data is handled by Stripe under PCI-DSS Level 1. Engagement materials are stored on encrypted disks and access is limited to people working on your engagement. No system is perfectly secure; we will notify you and the relevant authority if a breach affects your information.

Children

Our trainings and services are for adults working in a professional capacity. We do not knowingly collect information from anyone under 16.

Changes to this policy

If we change this policy in a material way, we will update the "Last updated" date at the top and, for active customers, send a notice by email. Continued use of the site after a change means you accept the updated policy.

Contact

Questions about this policy or about your information: contact@weli.ai.